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How to Track My Dodge Vehicle

by Sean ChappellUpdated September 26, 2017

Dodge is one of the most common automobile brands in America. With close to a one-hundred-year history, Dodge produces a wide variety of vehicles, from the common coupe to the oversized pickup truck. Specializing in powerful trucks designed for heavy loads and towing, Dodge has acquired many loyal customers.

Request your VIN (Vehicle Identification number) from your dealer. If your dealer does not yet have a VIN number, you will be provided with a VON (Vehicle Order Number).

Call the customer service center at your local dodge dealer. Follow the telephone prompts until you are connected with a customer service representative. Notify the representative that you are calling to track an order and give your either your VIN or VON number.

Provide your personal information -- including your name, address and phone number -- to the customer service representative. A case number will be created for your tracking request, which can be used as a reference for future inquiries.

Items you will need

  • VIN number

  • VON number (optional)


If you do not have a VIN number, ask your dealer to contact you as soon as it is available. This will make tracking your Dodge easier, as a VON number does not always show up in the system.

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